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  • Writer's pictureBen Jackson


So, here we are at last. Cogency has been a long time in the making, and Pip and I are massively excited. And just a tiny bit terrified too.

For those of you that don’t know us, Pip and I met over a decade ago, and worked together for about 4 years. We had an absolute blast, through some pretty tough times, and we shared an office for a while too, meaning that the principal topic of conversation was cars. If nothing else, we are pretty firmly united by a powerful obsession with vehicles.

Well, I say cars, but of course when you are trying to grow a business much of what you actually talk about is product and client service. As our dear colleague Scarlett used to say, stuff that was “work interesting, not actually interesting.”

But it turns out that we shared a real passion for this stuff, and the key thread in all our discussions about how to provide better products and services to clients was always crystal clear: if we can develop our products and services so that candidates get a better experience, we’ll make our clients’ lives so much easier.

Pip and I have gone on to do lots of other stuff since those days, but we’ve always kept in touch, and earlier this year we started to hatch a plan. Cogency is the first outcome of that plan – a vehicle (not a car, though) that we are going to use to make candidate and employee experience what it should be in the digital age: seamless, engaging, interesting, valuable and human.

That’s what we are about. We will be working with employers, helping them rationalise and optimise their existing people technologies, and specify and procure new ones. We’ll help them to design or redesign their people processes, and train their teams to deliver the best experience, albeit with a keen eye always on the practicalities – there’s no point creating a super-high-touch process if you only have half an FTE to deliver it. And we’ll be working with tech providers, helping them to build the tools that will nail the candidate and employee experience challenge.

And we have another plan, too. It’s a big one, and we’re going to keep it under wraps for now. But watch this space.

We are not into the hard sell, so if you’d like a chat, please reach out. We’d be delighted to talk you through our services and our goals, with no obligation at all. Ultimately, we like meeting people who share our passion for candidate and employee experience. It’s as simple as that. So do get in touch – we’d love to hear from you.

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